On Wednesday 16 August 2023, PT Kerbau received a visit from the Head and colleagues from the Surakarta Customs and Excise Supervision and Services office. This visit was held in order to establish good relations between service users, PT Kerbau as a cigarette producer, and service providers, namely Customs and Excise officers. During this visit, PT Kerbau and the Head of Surakarta Customs and Excise Supervision and Services exchanged information regarding current cigarette developments, including the challenges faced when so many illegal cigarettes appear. PT Kerbau, as a legal and trusted company, fully supports the Surakarta Customs and Excise Supervision and Service movement to reduce illegal cigarettes.